How can I check the status of my order ?

From your Teezily Plus Dashboard you will see your order history under "Orders." When selecting a specific order, a new window will appear with additional details. Here you will find your order status.

Your order will reflect one of the following statuses:

Draft

* Your order has not yet been confirmed or completed (select the red box to confirm your order and begin the fulfillment process).  

Pending

* Your order has been submitted and received by Teezily Plus and is now waiting for the fulfillment process to begin.  

On Hold

* Your order has been placed on hold. This is usually due to an item being out of stock, an issue regarding graphics, mockups, or other potential issues that we need to address with you. Check the order notes for details on what we need from you. Contact us if you have any questions.  

Being Fulfilled

* Your order has been deemed ready for fulfillment and the process has begun. An estimated time for completion will show in the status bar. Our shirts are printed and shipped within 3-4 working days for US orders and 6-8 working days for EU orders

Partially Fulfilled

* Your order may contain products that do not ship together. In this case, you may see the order as partially fulfilled. This means some portion of your overall order is already complete and we are still working on another shipment for that same order. You will see tracking information for all your US orders that have already been shipped.  

Fulfilled

* Your order has been printed and packaged and is ready to go! The “Tracking Info” button should appear next to your shipment information and if the level of service selected for shipping included tracking your updates should go live within 24 hours. You will receive a notification from us once the order has left our warehouse.

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